Privacy Policy

Introduction

Your privacy matters to us. In this document we explain which data we collect from users, how we use it and for what purposes. Individuals over 14 years of age may register as users without the prior consent of their parents, guardians or legal representatives. For minors under 14 or individuals identified as "legally incapable", we will always require parental, guardian or legal representative consent.

We will never request more information than is strictly necessary for the services requested; we will never share it with third parties except by legal obligation or with your prior authorisation; and we will never use your data for purposes other than those previously indicated.

Data controller

• Identity: GROWTUR SLU (also "the provider")
• Tax ID: B09856246
• Postal address: Carrer d'Arquímedes 40, 08030, Barcelona, Spain
• Email: info@growtur.com

GROWTUR SLU, in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Spanish data protection law and the Law on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the technical and organisational security measures necessary to guarantee the confidentiality, integrity and availability of the data submitted.

How we obtain data and what we collect

The data we collect and how we obtain it is as follows:

• Via the contact form: name, email, country.
• Via the newsletter subscription form: name, country, email.
• Via the service information forms: name and surname, email, phone and company or organization.

No specially protected data categories are processed.

Purpose of processing

Your personal data will only be used for the following purposes, with your consent given for each purpose in the corresponding part of the website:

• Contact form: to reply to enquiries and/or provide the information requested by the User.
• Newsletter subscription form: to send commercial communications by email, SMS, social networks or any other electronic or physical means, where the User has expressly consented.
• Service information forms: to provide information about the provider's AI consulting, training and agent services.

Other purposes:

• Commercial, administrative, tax and accounting management as required by law.
• To understand your opinion and improve services provided through the website.
• To analyse website usability through cookies.
• Social networks: see the corresponding section.

You may revoke your consent at any time by sending a message with subject "Unsubscribe" to the email above.

In accordance with LSSICE, GROWTUR SLU does not engage in SPAM practices and does not send commercial emails that have not been previously requested or authorised by the User.

Legal basis

The legal basis for processing is your consent given when providing your data in the corresponding form, by ticking the verification box. Failure to provide the requested personal data or to accept this privacy policy means that the aforementioned purposes cannot be fulfilled.

Where a prior contractual relationship exists between the parties, the legal basis for performing administrative, tax, accounting and employment obligations is the existence of that prior commercial relationship.

Data retention

Your data will be retained for as long as our commercial relationship lasts, or until you exercise your right of erasure, objection or restriction of processing. We will, however, retain your data for the periods required by applicable law.

Data recipients and transfers

GROWTUR SLU does not carry out any data transfer or communication inside or outside the EU. The provider will only provide information to law enforcement and security forces under a court order or legal obligation.

Information you provide through this website is hosted on servers of GROWTUR SLU, contracted with the hosting service provider.

Tools used:

• Google Analytics: to analyse and measure website usage through cookies.
• Email marketing: Brevo (formerly Sendinblue) is used for the email marketing service.

Rights of data subjects

As a user-data subject, you may request the exercise of the following rights before GROWTUR SLU by sending a written request to the postal address above or an email to info@growtur.com, with the subject "DATA PROTECTION: DATA SUBJECT RIGHTS", attaching a copy of your ID or equivalent legal document.

• Right of access
• Right of rectification or erasure
• Right of cancellation
• Right to object
• Restriction of processing
• Data portability
• Right not to be subject to automated individual decisions

You also have the right to lodge a complaint with the supervisory authority (the Spanish Data Protection Agency, aepd.es) if you consider that your data protection rights may have been infringed.

Security measures

Data you provide will be treated confidentially. The provider has adopted all the technical and organisational measures and levels of protection necessary to guarantee the security of data processing and prevent its alteration, loss, theft, unauthorised processing or access.

Social networks

GROWTUR SLU may have a presence on social networks. The processing of personal data of people who follow the official pages of GROWTUR SLU on social networks will be governed by this section, as well as by the terms of use, privacy policies and access regulations of each social network.

Changes to this privacy policy

GROWTUR SLU reserves the right to modify this policy to adapt it to new legislation or case law.

Revocability

The consent given, both for processing and for transferring the data, is revocable at any time by communicating it to GROWTUR SLU under the terms set out in this Policy. Such revocation will not have retroactive effect.

Applicable law

Relations between GROWTUR SLU and the Users of its electronic services on this website are governed by Spanish law and jurisdiction, to which the parties expressly submit, with the Courts of Barcelona being competent for the resolution of all conflicts arising from or related to its use.