Growtur · AI security & compliance

Your company already uses AI.Is it ready to meet its legal obligations?

AI is already part of marketing, bookings and operations. Now it is time to identify the obligations that apply, find the gaps and document how you use it.

Free 3-minute self-checkIndicative only; not a substitute for a legal audit.

From assessment to ongoing support

Three services. One legal roadmap for your AI.

Start with an audit, then agree the scope of implementation and ongoing support. Each proposal reflects your actual tools, data and AI uses.

01

Audit with compliance report

We review AI uses and the obligations affecting your organisation to identify gaps and prioritise action.

  • Inventory of tools, uses and data processed
  • Analysis of applicable obligations and risk levels
  • Compliance report with gaps and priorities
02

Implementation and documentation

We turn the report's findings into measures and documentation your team can apply in its daily work.

  • AI use policies and oversight protocols
  • Review of vendor clauses and documentation
  • Documentation of measures and responsibilities
03

Ongoing legal support

We support you as regulations, tools and AI uses change, so your documentation stays relevant.

  • Monitoring of relevant regulatory developments
  • Review of new uses or vendor changes
  • Documentation updates within the agreed scope

Obligations depend on the system, its use and the organisation's role. AI literacy and certain transparency obligations already apply; not every tourism tool is a high-risk system. Read the official AI Act timeline.

Gina Andrés (Georgina Andrés)

Technology and legal expertise

Meet the expert behind the legal work.

Gina Andrés

Lawyer specialising in data protection and regulatory compliance

Gina Andrés (Georgina Andrés) brings legal expertise to our AI compliance service. Her background includes legal advice on data protection, information society services and e-commerce.

Her legal expertise complements Growtur's experience in AI for tourism: understanding the legal framework and how your organisation works, within one service.

  • Data protection
  • Regulatory compliance
  • Legal advice

Why now

The risk is no longer only regulatory, it's commercial

Using AI calls for a review of applicable obligations, processed data and internal controls, not just the choice of a tool.

European AI Act

AI literacy has applied since February 2025 and certain transparency obligations since August 2026. Annex III high-risk obligations are scheduled for December 2027 and Annex I obligations for August 2028. We assess each system and your role as a user or provider.

GDPR and customer data

Entering personal data from bookings, PMS or CRM into AI tools requires a review of safeguards and legal basis. It affects every company in the group and the data flows between them.

Shadow AI and know-how leakage

Teams using personal AI accounts with rates, contracts and databases. This can create risks management has not identified.

Partner and tour operator requirements

Relationships with chains, OTAs, tour operators and corporate clients may include data and AI requirements. We review how to address contractual terms.

The two pillars

Regulatory compliance and security, side by side

Complying with the law is useless if your data leaks, and hardening security is useless if you breach the AI Act. We work both fronts with a group-wide view.

Regulation & compliance

  • Map of applicable obligations: AI Act, GDPR, NIS2 and sectoral guidelines where applicable.
  • Risk-level classification of the AI systems in each business unit.
  • Team AI literacy (mandatory since Feb 2025, art. 4 AI Act).
  • Corporate AI use policy, consistent across the whole group.
  • Documentation and traceability ready for inspection, audit or due diligence.

AI security

  • Shadow AI audit by department: marketing, revenue, reservations, HR and operations.
  • Leak prevention: corporate licences (ChatGPT, Claude, Gemini) configured with no training on your data.
  • Protection of sales agents and chatbots against prompt injection and hallucinated prices or conditions.
  • Human oversight and review protocols before publishing or sending generated content.
  • AI incident response plan and continuity for critical vendors.

How we work

A clear assessment in four steps

01

Risk & compliance assessment

Inventory of AI tools in use by company and department, the data they touch and your current compliance level.

02

Gap map

Executive report with financial and reputational impact, plus technical detail for IT and legal.

03

Policy & measures

Corporate AI use policy, secure tool configuration, access control and oversight protocols.

04

Training & support

Role-based training and ongoing support for your AI committee as regulation evolves.

Who it's for

Business groups and tourism companies

Are you a destination, institution or association?

We have a dedicated proposal for the public and associative sector.

See the version for destinations and institutions

Let's discuss your situation

Take the first step towards AI under control.

Tell us which tools you use and what you need to review: an audit, implementation or ongoing legal support. We will prepare a proposal tailored to your organisation.

The scope and terms are agreed in the proposal. The indicative self-check does not replace an audit or a legal opinion.

By submitting, you agree we process your data to reply to your enquiry.

Compliance also needs well-prepared teams.

Complement legal work with practical training. Our business course includes AI security and compliance alongside agents, GEO, CRM and data analysis.

Growtur × ITH Academy · New edition

Starts October 19, 2026

Expert AI Course for Tourism Companies

42 online hours to put AI to work in your business: from agents and security to new search positioning and campaigns.

6 modules · 42 hours · 100% online · ITH Academy + Growtur certificate

€315 + VAT

Up to 100% FUNDAE funding in Spain

  • AI security & compliance
  • New SEO/GEO positioning
  • ChatGPT Ads & 360° campaigns
  • CRM & customer loyalty
  • Processes with Gemini & Copilot
  • AI-powered data & decisions