Growtur · AI security & compliance

Your organisation already uses AI.Is it ready to meet its legal obligations?

AI is already part of visitor services, promotion and internal management. Now it is time to identify applicable obligations and document how your organisation uses it.

Free 3-minute self-checkIndicative only; not a substitute for a legal audit.

From assessment to ongoing support

Three services. One legal roadmap for your AI.

Start with an audit, then agree the scope of implementation and ongoing support. Each proposal reflects your actual tools, data and AI uses.

01

Audit with compliance report

We review AI uses and the obligations affecting your organisation to identify gaps and prioritise action.

  • Inventory of tools, uses and data processed
  • Analysis of applicable obligations and risk levels
  • Compliance report with gaps and priorities
02

Implementation and documentation

We turn the report's findings into measures and documentation your team can apply in its daily work.

  • AI use policies and oversight protocols
  • Review of vendor clauses and documentation
  • Documentation of measures and responsibilities
03

Ongoing legal support

We support you as regulations, tools and AI uses change, so your documentation stays relevant.

  • Monitoring of relevant regulatory developments
  • Review of new uses or vendor changes
  • Documentation updates within the agreed scope

Obligations depend on the system, its use and the organisation's role. AI literacy and certain transparency obligations already apply; not every tourism tool is a high-risk system. Read the official AI Act timeline.

Gina Andrés (Georgina Andrés)

Technology and legal expertise

Meet the expert behind the legal work.

Gina Andrés

Lawyer specialising in data protection and regulatory compliance

Gina Andrés (Georgina Andrés) brings legal expertise to our AI compliance service. Her background includes legal advice on data protection, information society services and e-commerce.

Her legal expertise complements Growtur's experience in AI for tourism: understanding the legal framework and how your organisation works, within one service.

  • Data protection
  • Regulatory compliance
  • Legal advice

Why now

Public bodies answer to citizens and to the regulator

Obligations apply progressively and need to be assessed for each system and its use within the organisation.

European AI Act

AI literacy has applied since February 2025 and certain transparency obligations since August 2026. The official timeline places Annex III high-risk obligations in December 2027 and Annex I obligations in August 2028. We assess what applies to each use.

GDPR and national security frameworks

Where a chatbot or assistant processes personal data, the legal basis, vendor agreements and need for an impact assessment must be reviewed. We also assess applicable public-sector security requirements.

Procurement and vendors

We review tender and contract clauses when AI is involved: data use, training terms, traceability and vendor exit conditions.

Institutional trust and reputation

A destination assistant inventing opening hours, prices or rules damages the institution's credibility and that of every business it represents.

The two pillars

Regulatory compliance and security, side by side

We work the legal framework and technical security in an integrated way, adapted to how an administration or association actually operates.

Regulation & public compliance

  • Map of obligations: AI Act, GDPR, national security schemes, NIS2 and administrative transparency where applicable.
  • Risk-level classification of every AI system in the destination.
  • AI literacy plan for staff (art. 4 AI Act).
  • Institutional AI use policy and template clauses for tenders and contracts.
  • System registry and traceability ready for audit or public scrutiny.

AI security

  • Shadow AI audit: which tools staff use, and with which citizen and visitor data.
  • Secure configuration of corporate licences with no training on your data.
  • Protection of destination chatbots and agents against prompt injection and published hallucinations.
  • Human oversight protocols before publishing official AI-generated information.
  • Incident response plan and continuity if a provider fails.

How we work

A clear assessment in four steps

01

Risk & compliance assessment

Inventory of the destination's AI systems (official and unofficial), data processed and current compliance level.

02

Gap map

A report for management and for the technical team: applicable obligations, risks and fix priorities.

03

Policy, tenders & measures

Institutional AI use policy, procurement clauses, secure configuration and oversight protocols.

04

Training & support

Training for staff and member businesses, plus ongoing support as regulation evolves.

Who it's for

Destinations, institutions and organisations

Are you a business group or tourism company?

We have a dedicated proposal for chains, groups and companies in the sector.

See the version for companies

Let's discuss your situation

Take the first step towards AI under control.

Tell us which tools you use and what you need to review: an audit, implementation or ongoing legal support. We will prepare a proposal tailored to your organisation.

The scope and terms are agreed in the proposal. The indicative self-check does not replace an audit or a legal opinion.

By submitting, you agree we process your data to reply to your enquiry.

Compliance also needs well-prepared teams.

Complement legal work with practical training. Our business course includes AI security and compliance alongside agents, GEO, CRM and data analysis.

Growtur × ITH Academy · New edition

Starts October 19, 2026

Expert AI Course for Tourism Companies

42 online hours to put AI to work in your business: from agents and security to new search positioning and campaigns.

6 modules · 42 hours · 100% online · ITH Academy + Growtur certificate

€315 + VAT

Up to 100% FUNDAE funding in Spain

  • AI security & compliance
  • New SEO/GEO positioning
  • ChatGPT Ads & 360° campaigns
  • CRM & customer loyalty
  • Processes with Gemini & Copilot
  • AI-powered data & decisions